Privacy Policy

Last Updated: March 19, 2024

At North Peak Solar LLC ("North Peak Solar", "we", "us", or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use our website and services ("Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information: This includes information collected through our contact forms for the purpose of responding to inquiries, providing services, and offering support.
Service Information: Details about the services you are interested in and how you heard about us.
Cookies and Automatic Data Collection Technologies: Through the use of Google Analytics, Google Ads, Google reCAPTCHA, and other tools, our Services may use cookies and similar technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.
Device Information: Information about your computer, phone, tablet, or other devices you use to access the Services, such as IP address, device identifiers, and browser type.
Location Information: Information about your location, which may be determined through your IP address or mobile device location settings.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Services and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected.
To improve our Services, marketing, and customer experiences.
To utilize Google Analytics for tracking and analyzing website traffic and user interactions to improve our Services.
To use Google Ads for online advertising and to display personalized ads.
To communicate with you about updates, offers, and other information related to our services that may be of interest to you.
To understand user trends and preferences to enhance your experience with our Services.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

We believe in giving you control over your information. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications. You may also contact us to update or delete your personal information, subject to certain legal obligations.

6. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Services' home page.

7. Third-party Links

Our website may contain links to third-party websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Contact Information

For questions about our privacy policy, contact us at: legal@northpeaksolar.com

By using our Services, you consent to our collection, use, and disclosure practices, and other activities as described in this privacy policy. If you have any questions about this privacy policy or our treatment of your information, please contact us.